Help centre
Step-by-step guides for every part of Threadwork, written for the whole team.
Start here
Getting started
Sign in with a magic link, what you get out of the box, and finding your way around.
Setting up a structure
Use the guided wizard to build a context and its layers from a template or from scratch.
Signing in & account security
Magic link, password, Google/Microsoft/Apple or a passkey — plus password reset and managing your sign-in methods from your account.
Organise your work
Structures
Model anything as a structure — layers, typed schema, records and board/grid/list views.
The Structures hub & setup wizard
Switch between structures, view each as a board/tree/grid/records, and scaffold new ones fast.
Workspaces
The built-in project structure: top-level spaces with their own members and visibility.
Projects & workflows
Task lists with a ref prefix and the stages work moves through.
Threads & boards
Create work, manage the detail drawer, and use board/list views.
Posts & blocks
Discuss inside a thread, filter posts, reply, pin and convert blocks.
Collaborate
My Work
Your Tasks and Updates counters, and how to clear them down.
Updates & notifications
Mentions, the Updates inbox and the header bell.
Tags, reactions, kudos & flags
Label work, react to posts, praise good work and flag concerns.
People, departments & roles
Invite teammates, set departments/roles and control visibility.
Invitations & switching teams
Accept or decline invitations and switch between the teams you belong to.
Rooms
Lightweight, focused spaces for a huddle or topic.