What it does
Threadwork gives you two undeletable default tag categories — Priority and Status — plus the ability to add your own. On posts, you can add an emoji reaction, give kudos to recognise great work, or raise a flag to surface a concern.
Where to find it
- Reactions, kudos and flags are under every post in a thread's conversation.
- Apply tags to a thread from the tag row beneath its title.
- Manage tags at Settings → Tags (
/dashboard/settings/tags). - Default tags (Priority, Status) are seeded for your team automatically.
Step by step
React to a post
- Open a thread and find a post in the conversation.
- Click 👍 to react, Award to give kudos, or Flag to raise a concern.
- Click again to remove it.
Tag a thread
- Open a thread. Under the title, click the dashed + Tag chip.
- Search for a tag by name, or filter by category using the rail on the right. Click a tag to add it; click
again to remove it. Applied tags show as coloured chips.
- Create a tag on the fly (managers): type a name that doesn't exist yet and choose Create “…” — set its
fill/border colour, type and category, then create. New tags inherit their category's colours by default.
- Create a group (category) from Create group at the bottom, or jump to the full editor with Manage tags.
Tags that need a person (User & User + Status)
Some tags are tied to a person — e.g. Requires-Response for a specific teammate.
- In the + Tag picker, choose a User or User + Status tag (marked with a ›). You're then asked who —
pick the person. The tag is applied as {tag} - {Initial Lastname} (e.g. Requires-Response - A Khan).
- Change the person later by clicking the small profile circle on the chip and choosing someone else — the
chip renames itself (and a tag for that person is created automatically if it doesn't exist yet).
- A User + Status tag also shows a checkbox. Tick it to mark the item handled — the chip is struck
through. Until it's ticked, the item shows up in that person's Response required list on Home. Untick to reopen.
Mentioning people: in any composer — a post, a block, a thread description or a room message — type @ and pick someone. The mention shows as a clean @Name chip (not raw markup), and the person is notified.
Tag a post
- In a thread's conversation, each post has its own dashed + Tag chip under it.
- Add tags to a post exactly like a thread — including User and User + Status tags (pick a person,
change them via the avatar, tick the status to strike it through). Useful for marking a post to include in a report, or flagging it as "Requires Response" from someone. Post tags are independent of the thread's tags.
Filter a board by tag
- On a project board, the tags in use appear as filter chips in the toolbar, each with a count.
- Click one or more to show only threads carrying those tags. Click Clear to reset.
- With two or more tags selected, an Any / All toggle appears — Any matches threads with at least
one of the tags, All matches only threads carrying every selected tag. You can also group the board by tag with the Stage / Tag toggle (see the Threads & boards guide).
Manage tag categories and tags
- Go to Settings → Tags.
- Add a category — name, a fill colour and an optional border colour. The colour pickers offer a quick
palette of preset swatches plus a hex field for anything else.
- Add tags to a category: name, a type (Simple, User, or User + Status), and fill/border colours.
For User and User + Status tags you don't pick a person here — that happens when the tag is used, which creates a per-person version of the tag automatically.
- Edit a category (rename / recolour) with its ✎, remove a tag with its ✕, or delete a whole category
with its 🗑. The built-in Priority, Status and Uncategorised categories are locked — they can't be edited or deleted (you can still add tags to them).
- Uncategorised is the catch-all: a tag created without a category lands here, and **deleting a category moves its
tags here rather than deleting them** — so nothing tagged ever loses its label.
What each screen shows
- Reaction row — the three reaction buttons under each post, each showing a count and highlighting when you've reacted.
- Thread tag row — the thread's current tags plus a + Tag picker grouped by category.
- Board toolbar — tag filter chips with live counts.
- Settings → Tags — every category with its tags, add/remove controls, and a "New category" form.
Tips
- Kudos and Flags notify the post's author, so recognition and concerns both get seen.
- The default Priority and Status categories can't be deleted, so everyone shares the same labels.
- Use a User + Status tag like
Requires-Responsefor anything that needs a specific person to act — pick the
person when you apply it, and tick the chip's checkbox once they've responded.
- Auto-clear tags on resolve. An owner/admin can turn on Clear tags when a thread is resolved in
Settings → Team — handy if you use tags as a working-state signal (e.g. Blocked, Needs-review) that should disappear once the task is done. It only affects threads resolved after it's switched on, and re-opening a thread doesn't restore its old tags.
Search reactions & tags (Reactions & tags insights)
To see how reactions and tags are used across your work, open Reports → Reactions & tags (/dashboard/insights):
- A search box filters both lists by name.
- The Reactions and Tags lists show each one with its total usage count.
- Click a row to expand a breakdown across every layer — counts grouped by Workspace, Project, **Task
List (and the layers of any other context, e.g. Collection / Notebook*). A tag on a task counts toward its task list, its project and* its workspace.
- Each person's version of a User / User + Status tag counts on its own, so you can search e.g.
Requires-Response - A Khan to see everything still needing a response from that person.
Counts only include work in workspaces you can see, so private-workspace activity never leaks.
Troubleshooting
- Reaction didn't stick? Reactions toggle — clicking the same one again removes it.
- Can't delete Priority/Status? They're built-in defaults and are locked on purpose; you can still edit their tags.