What it does
Every thread has a conversation made up of posts. You write a post, teammates reply, and everyone can react. Posts keep the discussion in the same place as the task, so there's no separate chat app to check.
Where to find it
Open any thread (/dashboard/threads/<id>) and scroll to the Conversation section.
Step by step
Write a post
- Open a thread and find the composer at the bottom of the conversation.
- Type your message. To mention a teammate, type
@and start their name — a list of people pops up.
Use the arrow keys (or your mouse) and press Enter/Tab to insert the mention; they'll get an Update.
- Click Post, or press ⌘/Ctrl + Enter.
Choose a block type
Pick what kind of post to write — two ways:
- Slash menu: type / at the start of the composer to open a menu of block types; keep typing to
filter (e.g. /code), use the arrow keys and Enter to choose. Fast and keyboard-only.
- Button row: or click a type in the row above the composer.
The block types are:
- Text — a normal message (the default), with mentions.
- Checklist — one item per line; each becomes a tickable box. Tick items off as you go (anyone who can
edit the post can tick them). Great for turning a discussion into trackable tasks.
- Heading — a bold section title.
- Code — a monospaced block that preserves spacing — paste snippets or logs here.
- Quote — an indented quotation with a coloured rule.
- Divider — a horizontal line to break up a long thread (no text needed).
Reply to a post
- Under any post, click Reply. An inline composer opens beneath it.
- Write your reply (you can
@-mention people here too) and click Reply. - Replies appear indented under the post they answer, forming a chain. The author of the post you
replied to gets an Update.
Move a post to another thread
- Click Move on a post (your own, or any if you're an owner/admin).
- Choose a destination thread — the picker lists threads from every project, grouped by project — and
click Move.
- The post moves over, and a small note — "moved a post to MOB-7" — is left in the original thread so
the trail isn't lost.
Pin an important post
- Click Pin on a post to keep it at the top of the thread; a Pinned marker appears next to the author.
- Click Unpin to release it. You can pin your own posts; owners and admins can pin any post.
Edit or delete your post
- On a post you wrote, click Edit to change it inline (mentions work here too); click Save.
An (edited) marker appears next to the timestamp.
- Click Delete, then confirm, to remove a post.
- You can edit your own posts for as long as the team's edit window allows (set in Settings; the
default is 15 minutes). Owners and admins can edit or delete any post at any time.
React, give kudos or flag
- Under any post, click:
- 👍 to react,
- Award to give kudos for great work,
- Flag to raise a concern about a risky practice.
- Click again to remove your reaction. Kudos and flags notify the post's author.
What each screen shows
- Conversation — each post shows the author's avatar and name, a relative timestamp, the message, and reaction + Reply buttons. Replies nest underneath their parent with a left rule.
- Composer — a text box with a hint for mentions and the keyboard shortcut to post; the inline reply composer looks the same but is attached to a specific post.
Tips
- Kudos are a quick way to recognise good work and keep momentum visible.
- Flags are for surfacing concerns early — they're tracked separately from ordinary reactions.
Troubleshooting
- My mention didn't notify anyone — pick the person from the
@pop-up so the mention is inserted correctly; plain typed@Nametext won't trigger a notification. - No Edit button on my post — the team's edit window may have passed. Ask an owner/admin to make the change, or to widen the window in Settings.