What it does
A thread fuses a task with its discussion. It carries a status (Open / Resolved / Archived), a priority, a workflow stage, an assignee and an optional due date, plus a brief and a full conversation of posts. Every thread has a human reference like PLAT-12.
Where to find it
Threads live inside a project board (/dashboard/projects/<id>). Open one to reach its page at /dashboard/threads/<id>.
Step by step
Create a thread
- On a project board, click New thread.
- Enter a title and an optional brief.
- Set the assignee, priority, stage and due date, then click Create thread.
Pin a thread
- Use the ⋯ menu on a card and choose Pin to top to keep an important thread at the top of its
column (a pin marker appears on the card). Choose Unpin to release it.
Move and resolve a thread
- On the board, drag a card into another stage column to move it — the column highlights as you hover.
- Prefer the keyboard or on a phone? Use the ⋯ menu on a card to move it to another stage, pin it, or Mark resolved.
- On the thread page, use the controls on the right to change Status, Stage, Assignee, Priority and the Due date.
Set or clear a due date
- On the thread page, use the Due date field in the right-hand controls to pick a date. Click Clear
(next to the label) to remove it. Due dates drive the My Work due-date groups (Overdue / Due soon / …).
Reorder within a column
- Drag a card and drop it onto another card in the same column to slot it in just above that card — the
new order is saved. (Dropping onto an empty area of a different column moves it to that stage instead.)
Save a board filter as a view
- Filter the board by one or more tags and/or assignees, then click Save filter as view in the
Views row, give it a name, and press Save. Your view appears as a chip.
- Click a view chip any time to re-apply that exact tag and assignee combination in one click. Click
the × on a chip to delete it.
- Saved views are per-person and per-project — yours don't clutter anyone else's board.
Follow a thread
- Click Follow at the top of a thread to subscribe — you'll get an Update whenever someone posts on
it, even if it isn't assigned to you. The button shows Following; click again to unfollow.
- Posting on a thread automatically makes you a follower, so you stay in the loop on replies.
- Being assigned a thread also makes you a follower automatically — you'll keep getting Updates on it
even after the assignment notification.
- The Followers panel in the sidebar shows everyone watching the thread. Owners and admins can add a
teammate as a follower (or remove one) from there.
Work on a board or list
- Use the Board / List toggle at the top of a project. Board groups threads into columns by stage and supports drag-and-drop (between columns and to reorder within a column); List shows them in a single column.
- If your project's workflow is sequential, a card can only be dragged to the next or previous stage.
Filter the board
- Tag chips narrow the board to threads carrying any selected tag; assignee chips (with each person's
avatar) narrow it to threads assigned to selected people. There's also an Unassigned chip to surface threads with no owner. Combine both rows — a thread must match the tags and an assignee when both are active. Each row has its own Clear.
What each screen shows
- Thread card — the ref, a priority dot, the title, post and time-logged counts, and the assignee's avatar.
- Thread page — breadcrumb, status/stage badges, the title and brief, the conversation, and a sidebar with controls, a timer and time logged.
Tips
- Assigning a thread to someone notifies them and adds it to their My Work.
- Resolving a thread clears it from the assignee's Tasks counter.