What it does
A room is a quick, ad-hoc space that sits alongside your workspaces. Unlike a workspace (a long-lived home for projects), a room is meant to be temporary — a launch war room, an incident huddle, a working group for one decision. Each room has its own member list and can be closed when the work is over and reopened if it flares up again.
Where to find it
Click Rooms in the top navigation, or go to /dashboard/rooms.
Step by step
Create a room
- On the Rooms page, click New room.
- Give it a name (e.g. "Launch war room").
- Optionally tick the teammates you want to invite — you're added automatically as the creator.
- Click Create room.
Chat in a room
- Open a room from the grid.
- On the left is the Chat stream — type in the box at the bottom and press Enter to send (use
Shift+Enter for a new line). Messages show who said what and when.
- Type @ to mention a teammate from the dropdown. They get a higher-signal Mention in their
Updates (the rest of the room gets the lighter room-message ping).
- Hover a message you sent and click the trash icon to delete it. Owners and admins can delete any
message.
- Posting to a room bumps it to the top of the grid as recently active. A closed room is read-only —
reopen it to chat again.
- When you post, the room's other members get an Update (the header bell). You can mute **Room
messages under Settings → Notifications** if you'd rather not be pinged.
Pin tasks to a room
- A room has a Pinned tasks panel (beside the chat) for keeping the threads (tasks) the huddle is about
to hand. Choose a thread from the Pin a task… dropdown and click Pin — it appears in the list with its reference, title and a Resolved badge if it's done; click the reference to jump straight to the thread.
- Click the × next to a pinned task to unpin it.
- Any room member can pin or unpin tasks. You can only pin tasks you can see — tasks in a private workspace
you're not in won't appear in the picker, and a private task someone else pinned stays hidden from anyone who can't access it.
Manage members
- Open a room from the grid.
- Under Members (right side), add a teammate from the Add a teammate… dropdown, or remove someone
with the − button next to their name.
Rename a room
- Owners, admins, the creator and members can open the ⋯ menu and choose Rename to give the room a
clearer name.
Share a room
- Click the 🔗 link button at the top of a room to copy its URL to your clipboard — paste it to point a
teammate straight at the room (they'll need access to open it).
Close or reopen a room
- On a room, click Close room to tuck it away once the work is done. Closed rooms drop off the main grid
but keep their members and history.
- Rooms also close themselves automatically after about 6 hours of inactivity — so a huddle you forget to
tidy up won't linger as "active". An auto-closed room behaves just like a manually-closed one: it leaves the main grid and turns read-only.
- Click Show closed on the Rooms page to reveal them (marked with a Closed badge), open one, and
click Reopen to bring it back — reopening makes it active again straight away.
- To remove a room for good, open its ⋯ menu and choose Delete room.
What each screen shows
- Page title — carries a count badge of the rooms currently shown (open, or open + closed when you've
toggled Show closed).
- Rooms grid — one card per open room with its name, a preview of the latest message (who sent it, a
snippet of the text and when), member avatars, member count and when it was last active. A room with no messages yet shows "No messages yet" instead of a preview. Rooms active in the last 24 hours carry a green Active today badge so live conversations stand out; quieter rooms show "active <when>" instead. Use Show closed / Hide closed to toggle closed rooms.
- Room detail — a Chat stream with a message composer, the room's member list with add/remove
controls, and the close/reopen and delete actions.
Tips
- Use a room when a conversation doesn't belong to a single project — it keeps the noise out of your
workspaces.
- Close rather than delete when a room might come back — closing is reversible and keeps the record.
Troubleshooting
- Can't see the close/manage controls? Org owners and admins, the room's creator, and current members
can manage a room.
- Who can read and post in a room? Rooms are open to your whole team — any teammate in your organisation
can open a room and post in it. The member list drives who manages the room and who gets pinged, not who may read it. (Rooms are never visible to other organisations.)
- Message won't send? Check the room isn't closed — closed rooms are read-only. Reopen it (owners,
admins, the creator or a member) to chat again.